Frequently Asked Questions (FAQs)
What is Baker's Alie?
Baker's Alie is a specialty bake shoppe specializing in customized cakes, cupcakes, chocolate barks, macarons and more! For a complete list of our products, check out our menu here. For more information about us, check out our About Us section.
Where is Baker's Alie located?
We are located in a small storefront at 4180 Oak Circle, Boca Raton, Florida, 33431. We’re by appointment only, so please call to arrange a time to visit before dropping in, as we’re busy baking and creating your masterpieces!
How Can I order Something?
How do I get my order?
You have the option for pick-up or delivery (some orders may not be eligible for pick-up and we will be sure to inform you if that is the case).
For cakes, we prefer to deliver the cake directly to the location of your event, but it is ultimately your decision.
where do you deliver to?
We deliver from Miami to Palm Beach. If you are within an hour outside these locations, please let us know and we will be happy to work with you.
Is there a delivery fee?
Yes, there is a delivery fee. This fee varies depending on the delivery location. The fee will be discussed once you submit your order form.
Can I Come to you to pick up my order?
Baker's Alie offers the option for customers to collect their orders free of charge. However, not all orders are suitable for collection, so please ask for more detailed information.
can I order something special that's not on your menu?
Of course! We are happy to accommodate you as best as possible. Please contact us via our other orders request form or email us at firstname.lastname@example.org and we will be happy to further discuss options with you.
Are your Products gluten free or vegan?
We currently sell gluten free vanilla and chocolate cakes (available for cupcakes as well). We are constantly testing new recipes, so if you’re gluten free and have a craving, don’t hesitate to request something!
We do not currently sell any vegan products.
Does Baker's Alie Ship?
How much do your cakes cost?
Because each cake is its own masterpiece, we cannot provide a price upfront. Every part of each cake is handmade and we use only the finest ingredients. If you are interested in ordering a cake, please do not hesitate to fill out a cake request form and we will contact you.
If I fill out a Cake Request Form, Does that mean I've ordered my cake?
Not yet! The cake request form provides us with the information needed to price your cake. Once we receive your form, we will contact you with any further questions and inform you of the cost of your cake. Your order is only confirmed once we have spoken with you and you receive a confirmation in writing.
If I fill out the "other orders" Request Form, Does that mean I've Placed my order?
Not yet! The other orders request form provides us with the information needed to price your order. Once we receive your form, we will contact you with any further questions and inform you of the cost of your order. Your order is only confirmed once we have spoken with you and you receive a confirmation in writing.
What Is your cancelation policy?
You can cancel your order any time up to a month before your delivery date. A 50% deposit is due upon confirmation of your order. If you choose to cancel your order within 30 days of your delivery date, your deposit is non-refundable.